We want you to love every piece you order from us! If it’s not quite right, just send it back within 30 days for a full refund. Pop us a message and we’ll help you sort it out.
Absolutely — that’s what we’re here for! Send us your wording, theme, or rough idea, and we’ll work with you to create a personalised engraving that feels just right for you.
Yes — you can feel good about that. We buy our wood from trusted timber merchants who follow Forest Stewardship Council (FSC) standards, so your piece is sourced responsibly.
Keep it simple: wash your board by hand in warm, soapy water, then dry it straight away. Don’t put it in the dishwasher or leave it to soak. A little board butter now and then will help protect the wood and keep it looking lovely.
We aim to dispatch your order within 3–7 business days. During busy periods, it can take a little longer, but we’ll keep you updated. Once it’s on the way, UK delivery usually takes around 2 days.
Because they’re made to look good and work hard! We use Titebond 3, a food-safe adhesive, to join the timber strips, then finish each board with mineral oil and our beeswax board butter for added protection and durability. Handy, beautiful, and ready for everyday kitchen use.